Serato is one of the world leaders in audio software for professional DJs and musicians. World-renowned artists such as Fatboy Slim, DJ Snake, Major Lazer, Disclosure, and Timbaland love our products and use them on a regular basis..

We are based in central Auckland and are currently looking for a highly organised Design Researcher, to join our team. This is a hands-on role to help Serato research, design and test world leading software products. Working closely with the Product Designers and Product Owners, your role is to help the team understand our users, design the right thing and then design the thing, right.

You will be working on our flagship products Serato DJ and our newer production tools Serato Studio and Serato Sample.

As our Design Researcher you will be expected to drive and oversee activities such as:

  • Identifying design problems and working with the team to devise solutions through prototyping.
  • Planning and implementing user research, design research (prototype testing) and usability testing with support from the Head of Experience.
  • Documenting and presenting research findings through reports, presentations or workshops.
  • Translating concepts into user flows, wireframes, mock-ups and prototypes.
  • Assisting with post launch analysis of ideas and products
  • Researching, analysing and developing user profiles / personas

You will employ a strong understanding of UX best practices, self directed research and 'keeping up' on industry trends, and most importantly, be an advocate for UX and design thinking across all Serato business units.


Essential skills for this role:

  • Someone who has worked within a cross discipline design and development team
  • Proficiency in Sketch, Figma or similar prototyping tools
  • Proven experience in conducting usability tests
  • Proven experience in conducting primary research i.e empathy interviews
  • Strong written and presentation skills
  • Experience in planning and managing your own projects
  • Experience in creating and running surveys
  • Experience with designing for web and mobile
  • Interaction design skills such as wireframing, user flows, customer journey mapping
  • Experience in designing complex apps would be advantageous
  • Javascript skills for building prototypes would be advantageous
  • Knowledge and appreciation of a wide range of music


At Serato, our culture is of the utmost importance, and so finding someone who can also integrate well with the team and company, sharing our values of having fun whilst working hard and continually improving, is key.

We have a hybrid work from home / office culture and would prefer candidates who would be available to come into our Auckland office when required.

If you love UX, design and music, and want to work in a high performing team at a company with a great culture, this could be the role for you.