Serato is one of the world leaders in audio software for professional DJs, producers and musicians. World renowned artists such as Fatboy Slim, A-Trak, Snoop Dogg, and DJ Snake love our products and use them on a regular basis.
We are based in central Auckland and are currently looking for a Customer Support Agent to join our team. You will be the first line of software and hardware support for our large base of customers.
You will be working with a great team of people dedicated to providing the strong customer support that Serato is known for. As such, you must be able to work a rotating shift schedule (including weekends) to best assist our customers.
To be successful in this role, you should have:
Responsibilities will include
In return for your skills and experience, we offer a role that will complement your lifestyle, the opportunity to learn new skills, and work with a close-knit team.
The successful applicant will receive full training in our internal processes, a competitive salary (including medical insurance), and modern working conditions within a great team environment.
To be considered for this opportunity, you must be an NZ Resident or Citizen.
Apply online for this role or contact Paul J Ah Kuoi for more information.
Applications close 5pm Friday 24th September 2021